Question 1

How will my order will deliver?

Accepted Answer

All orders are shipped by us through courier services available on Shiprocket who deliver the packages to your doorstep or the nearest pick-up location if mentioned.

Question 2

How do I know my order has been confirmed?

Accepted Answer

An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your KreaDo account.

Question 3

How fast can I get my order delivered?

Accepted Answer

Orders will be delivered within 5-8 days depending on your location.

Question 4

I missed the delivery of my order today. What should I do?

Accepted Answer

The courier service will reattempt on the next business day in case you miss a delivery.
You can check your SMS for more details on when the courier service will try to deliver again.

KreaDo Help Center